OUR COMMITMENT TO YOU



We are committed to providing you with a flexible and trustworthy service that effectively responds to your particular requirements.

We have drawn up our charter so you know exactly what you can expect from Solent Butchers.


PLACING AN ORDER
We will call you when it is convenient for you.

FULFILLMENT OF ORDER
If a product is not available, we will recommend suitable alternatives. We will deliver the order you have placed and we have accepted.

DELIVERY
We will deliver your order when we agreed to do so. If there is undue delay such as adverse traffic conditions, we will do our best to let you know. The driver making your delivery will be helpful and courteous and if the highest standard is not maintained do please make us aware of this.

CRISIS
Occasionally the unforeseen happens. We will do everything to help you. For example, emergency deliveries wherever practical.